five thousand shades of blue
Friday, May 11, 2001
Haven't had much to say. Too annoyed with my mortgage company, which seems to exclusively be staffed by chimpanzees. No, that's not fair... to the chimps.
GRR...
This is the second time I've had to deal with the Customer Service department of a major company whose representative was someone who spoke with an accent so thick it was almost impossible to comprehend. Don't get the wrong impression, here, of me as a hopeless bigot against people with accents, because that's not my issue. My issue is with these companies putting hard to understand employees in positions where
clear communication is essential, such as, oh, CUSTOMER SERVICE. The latest fuck-up with the mortgage company stems from a stupid communication error (mistype of my bank account number). She probably read it back to me erroneously but I didn't catch it because I didn't understand what she was saying!
Thank Laxshmi it's Friday.
is
this just not enough…?
